This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information, and the safeguards we have in place for the information.
This Privacy Policy applies only to the information collected online by Laurela.com.
WHAT TYPE OF INFORMATION DOES LAURELA.COM COLLECT ONLINE?
1. General Browsing:
Laurela.com gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our Web site and services (i.e., time to connect to our Web site, time to download pages, etc.). This information allows us to see which areas of our Web site are most visited and helps us better understand our visitors experiences at Laurela.com. With the navigational information, we can improve the quality of our Web site by recognizing and delivering more of the features, areas and services our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitors use of our Web site (such as the time of a visitors last visit to a page on our site).
2. Collection of Personal Information:
Laurela.com may ask you to provide personal information when you establish or update a Laurela.com Account, sign up for Laurela .com email, enter a contest, participate in a survey, write a product review, shop online (including the purchase of an Egift card), register to receive a free gift, check the status of an order, contact us, purchase and send a gift card or an Egift card and/or create or send a wish list, gift reminder, or product description.
Categories of information collected online include name, billing and shipping address, email address, recipients name, phone number and email address, order information, telephone number, credit card information, gift card information, your experience on this Web site or with our products, your questions and messages or reminders you create. If you create a Laurela.com Account, you will be required to provide your email address and a password and may provide additional personal information such as name, billing and shipping address and credit card number.
If you request information about corporate sales, we will collect your name, company name, email address, postal address, telephone number and any comments you might have.
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HOW DOES LAURELA.COM USE THE INFORMATION COLLECTED ONLINE?
Laurela.com uses the personal information we collect from you: (i) to deliver products that you have ordered; (ii) to process your request and send the requested gift card(s) or Egift card(s); (iii) to fulfill requests that you have created; (iv) to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes; (v) to respond to your inquiries; (vi) to develop our products and deliver information to you about our services, products or Web site, including (if you have not opted-out) adding you to the Laurela.com email list and the Laurela.com mailing list; and (vii) to sometimes automatically enter you in online contests that may be offered from time to time.
If you have a Laurela.com Account you may save personal information in that Account, such as name, shipping and billing addresses, and credit card information, and we will access this saved information to make your shopping quicker and easier. We require you to create and/or access your Account to use various services on the Web site, such as Order Status, Wish List, and creating a product review. Because you must create or access your Laurela.com Account prior to using these services, it is possible that we could associate you with the information you provide through these services.
The information you include in a Wish List and/or product review may be used by us to send you information about the types of products in which you have indicated an interest. The information you provide when using the Order Status feature on our Web site is only used to assist you in tracking your shopping order(s). Because some of our surveys require you to provide self-identifying information, we may use information you provide to us in survey responses to enhance and personalize our product offerings to you.
If you purchase a gift card, we will add your email address to the Laurela.com email marketing list, which is used as noted
below in "Laurela.com Email".
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LAURELA.COM EMAIL
Laurela.com email allows you to receive exclusive information about special offers, media events, new products and much more. If youre not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Laurela.com email, please follow the removal instructions located at the bottom of each message. Asking to be removed from Laurela.com email will not prevent you from receiving email communications relating to any online order you place at Laurela.com, requests to participate in surveys about our products or other operational email communications.
Laurela.com does not sell, rent or trade your email address to unaffiliated companies (those companies in which we or our parent have no ownership interest). We may share our email marketing list (and, thus, your email address), with our affiliated "sister" companies. Our sister companies emails, like ours, provide you with the opportunity to opt-out of future emails from them. We may occasionally provide you with the opportunity on our site to opt-in to receive email messages from unaffiliated third parties. If you do opt-in we will share your email address with the specific unaffiliated third party with whom you have opted-in to receive email messages.
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PINFORMATION WE SHARE WITH THIRD PARTIES
We will use third parties to help us provide services to you and to give us comparative information on the performance of our site. These services include such things as operating our Web site, monitoring site activity, conducting surveys, processing shopping, gift card and Egift card orders, maintaining our database, processing product reviews and administering and monitoring emails, surveys, drawings or contests.
Laurela.com may use third parties or on its own conduct various surveys to better understand your experience with our Web site. In some cases you will provide self-identifying information, in which case we would then be able to associate your responses to you. In other cases we will only receive the aggregate results (not personally identifiable) from these third parties. If you participate in an online survey at our Web site that is conducted by a third party provider, you may be asked to download a small software application and the information you provide may be subject to the third party providers linked privacy policy. You should read any such linked privacy policy before you participate in the online survey. You may also choose to not participate in the online surveys with linked third party privacy policies.
Product reviews that comply with the Review Rules may be published on this Web site, emails, online marketing and/or catalogs. Published reviews may identify the authors review nickname and location.
If you sign up for anything on our Web site where you provide your name, mailing address and phone number, such information will be added to a database. In addition, if you purchase a product or an Egift card on our Web site, the information you provide (for example, name, mailing address, phone, credit card number) will be added to the same database. If you purchase a gift card on our Web site, the information you provide (for example, name, mailing address, credit card number) will be added to the same database. The information in this database is used to provide names and mailing addresses to other companies, sometimes categorized by purchase information. Our affiliated companies also have access to this database. If you would prefer that we not share your name and mailing address with unaffiliated companies (other than third party service providers), please call us at 800-521-3928.
There is a possibility that Laurela.com could merge with, acquire, or be acquired by another business entity. If such an action occurs, some or all of the personal information collected about you would be shared with this entity, as well as retained by Laurela.com.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.
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VISITORS FROM OUTSIDE THE U.S.
If you are visiting Laurela.com from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you provide to Laurela.com will be maintained in our Web servers and/or internal systems located within the U.S., and protected as explained in this privacy policy.
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COOKIES
1. What are cookies and how do we use them on our Web site?
Laurela.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are typically stored on your computers hard drive and are used by Laurela.com to help track clicks and pass information as you go through the pages within our Web site. We may also use cookies to tell us whether Laurela.com has been previously visited by you or someone using your computer and to assist in the administration of your use of features and programs on our site.
We also use cookies and a technology known as clear gifs which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you a more personalized experience. If you elect to sign up to participate in the online features offered at this Web site, enter an online contest, or purchase products, a gift card or an Egift card, cookies might allow us to associate your Web site navigational information from previous browsing visits with personal information you provide at our site.
2. Do we share information from cookies with third parties?
We may share non-transactional behavioral data collected through the use of cookies with our sister companies.
3. How do third parties use cookies on our site?
We carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit and when you visit Laurela.com. These selected companies may use information (not including your name, address, credit card information, email address, or telephone number) about your choice to visit and your visits to our site and other Web sites to provide advertisements about Laurela.com products and services on this and other Web sites. These selected companies also provide information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes. If you would like more information about this practice and to know your choices about no longer having information from these third party cookies used by these companies or provided to us, click here.
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UPDATING YOUR PERSONAL INFORMATION
We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify information you have created in Your Account, including billing and shipping information, by logging into Your Account.
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PRIVACY OF CHILDREN ON OUR WEB SITE
To ensure compliance with federal law, Laurela.com does not knowingly collect or maintain information provided by children under the age of 13.
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LINKS TO OTHER WEB SITES AND SERVICES
For your convenience, our Web site may contain links to other Web sites. BathandBodyWorks.com is not responsible for the privacy practices, advertising, products or the content of such Web sites. Links that appear on Laurela.com should not necessarily be deemed to imply that Laurela.com endorses or has any affiliation with the linked Web sites. We encourage you to review the separate privacy policies of each site you visit.
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UPDATES TO PRIVACY STATEMENT
Please click here to view the most recent material changes, if any, made with respect to categories of information collected at Laurela.com or material changes in how we use information collected at Laurela.com (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Laurela.com.
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QUESTIONS OR CONCERNS
If you have additional questions or would like more information on this topic, please feel free to contact us by phone at 888-265-9192 or by mail at:
Customer Relations
Laurela Inc.
8813 17th Avenue
Brooklyn, NY 11214
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SECURITY STATEMENT
Laurela.com has implemented the following security measures to protect the information we have collected at our Web site: use of technologies and policies such as limited access data-centers, firewall technology, and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via email. In fact, this is a practice we encourage you to adopt in all of your Internet activities. We designed Laurela.com to accept shopping orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 5.0 versions or higher of Internet Explorer. This means youll be unable to inadvertently place an order through an unsecured connection. While we implement the above security measures for this Web site, you should be aware that 100% security is not always possible.
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CREDIT CARD SECURITY & PCI COMPLIANCE
Laurela.com is a PCI Certified Merchant. Compliance with the Payment Card Industry (PCI) cardholder data security standards is a requirement for just about every merchant that accepts credit cards. To be PCI-compliant, all aspects of your business such as your Web hosting environment, your payment gateway, your own internal customer and payment data handling practices and policies must be compliant as well. Laurela.com has run comprehensive security vulnerability scans on our servers and local network, passed the Security Metrics (http://www.securitymetrics.com) PCI compliance testing and is 100% compliant.
 
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This privacy policy is effective April 10, 2008.
Last Updated: May 24, 2010.
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Privacy & Security
